Personalization in marketing is practically a no-brainer at this point. Audiences of all kinds are annoyed, frustrated, and even angry about irrelevant content, and your business success relies on connecting with the right people.
Tag: Sprout Social
The development of social media has had an impact on just about every industry, and customer service is no exception. Social media provides multiple channels to offer customer service, and while most companies understand the importance of social media, many don’t know how to best use the platforms as a means of providing customer service.
In yesterday’s Advisor, we shared some of the best social media management tools on the market, keeping pricing in mind for small- and medium-sized businesses. In today’s Advisor, we’ll take a look at additional social media analytics tools that can help you to be smarter and more informed with your social media marketing.