Category: Team Management

When you’ve put together a crack marketing team, you must constantly keep them pulling in the same direction. We’re here to help with best practices for hiring, evaluating, motivating, training, and compensating top marketing talent.

Increasing Employee Engagement when Marketing Team Morale Is Down

By Liz Alton Feb 13, 2019 Team Management

The pace of work in today’s marketing departments can be relentless. Here’s how to increase engagement if your marketing team morale is down.

Four Ways to Help Your Team Be More Creative

By Liz Alton Feb 12, 2019 Team Management

Marketing teams need creativity more than ever. Here’s how to foster it across the organization.

What to Look for in a Marketing Executive Assistant

By Liz Alton Feb 1, 2019 For the CMO

Hiring a marketing executive assistant can give a busy CMO the bandwidth needed to focus on the most strategic parts of the job. But what background, experience, and skills are essential for your right-hand person?

Compensation Trends in Marketing: How to Ensure You’re Competitive

By Liz Alton Jan 30, 2019 Team Management

Today’s labor market is tight, especially for top marketing talent. Here’s how to make sure your compensation is competitive.

Revisiting Your Performance Plans for 2019

By Liz Alton Jan 15, 2019 Team Management

Customer service managers often need to revisit their performance plans to keep agents delivering and customers happy. Here’s how to accomplish that.

5 Tips for Scheduling Customer Service Team Shifts

By Liz Alton Jan 14, 2019 Team Management

Creating employee schedules is a time-consuming and often headache-inducing task for any manager, but it must be done. Fortunately, there are ways to make it less of a pain—for both yourself and your customer service agents. And in time, call center managers can improve their scheduling strategies and techniques to reduce frustrations even further.