Category: Team Management

When you’ve put together a crack marketing team, you must constantly keep them pulling in the same direction. We’re here to help with best practices for hiring, evaluating, motivating, training, and compensating top marketing talent.

4 Ways to Help a Struggling Customer Service Agent

What do you do when a customer service rep is struggling to perform? In certain cases, it’s clear that the person isn’t a good fit and should be let go or transitioned to another position. However, sometimes a rep has all the right qualities and the desire to be of service, yet continues to miss […]

6 Practical Ways to Reduce Sales Talent Turnover

Acquiring and keeping the best sales talent is a priority for most organizations. With all the time, energy, and money that go into perfecting the hiring formula, the reality is that turnover still happens. The good news is that there is a way to reduce it.

13 Characteristics of a Great Teammate

We all have worked side by side with people we have enjoyed and respected—the type of teammates who make work fun. And we all have worked with people whom, well, we didn’t enjoy or respect—the type of teammates who suck all the joy out of work for everyone around them. So, there’s obviously people who […]